Looking after your home

We aim to provide tenants with an efficient and prompt repairs service.

AIHA is committed to delivering a reliable, trustworthy repairs service so that all our homes are maintained to the right standard and meet your needs.

London Repairs Service

To report a repair for our London properties during office hours, please either:

Call 020 8802 3819 and ask for the Repairs Team; or

Tell us by email – send your repair request to  reception@aihaltd.co.uk

For Gas Servicing enquiries, please call the Repairs Team on 020 8802 3819.

To report an Emergency Repair for our London properties outside of office hours please call 020 8802 3819 or 07804 610337.

Salford Repairs Service

For our Salford Properties please call 0161 798 0161during office hours, or in the event of an out of hours emergency.

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AIHA emergency service operating hours

AIHA’s emergency service operates as follows:

  • Each evening from Mondays to Thursdays from 5.30p.m. – 9.30a.m.;
  • Each Friday from 1p.m. throughout the weekend to Monday morning at 9.30a.m.;
  • On Bank Holidays and Jewish holidays,

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